So, I tried updating the BIOS to the latest version, and that failed to work too.
I even opened up the HP Wireless Assistant, and even that didn’t see the Adaptor.
If you warranty is still in effect, it will remain unchanged.
Full details, instructions for checking your BIOS version and updating it (if needed) and an FAQ can be found here.
So, I shot an email to HP, and they told me to do what I had done already (except, they also wanted me to recover the laptop to factory state, I didn’t want to do that), and said that if the problem persisted after trying those steps, to phone HP Technical Support and explain the problem to them. I explained the problem, and what I did to troubleshoot and attempt to fix it.
Windows could not find any networks, and the Wireless Adaptor was not showing up in the Device Manager.
So, I tried reinstalling the Device Driver, but that didn’t fix it.
Here is an example of one that we just finished servicing this week.
This Gator was brought in because it was blowing out LOTS …